Ironic Meme Not Included This month, one of my clients released something really great. It took them years to make, fulfills a need in the m...

Sometimes as a consultant, you get a client who is monumentally frustrated by a single metric. It's resisted previous efforts at optimiz...

Occasionally when you talk to a client, they give you clues as to how the relationship is going to go later. But only if you know what to li...