Wednesday, May 11, 2016

Why People Hate Marketers: Back To School Fuel

Like This, But With More Money
In my marketing and advertising feed today? Back to school sales, forecasts, and strategies.

No, seriously.

And I understand the rationale. Planning ahead is required in this line of work, as any number of August projects with icicles and Christmas trees in my past have shown. There's only so much in the way of Dads and Grads that you can pitch, especially since all of that stuff should have been in the pipe a month ago, and July 4 just doesn't hit that many consumer categories, or extends to that much spend. But the thing about back to school is that unlike those projects, they don't hit you straight in the teeth of something you might already be struggling with. Thinking about Christmas in the dog days of summer can actually be kind of pleasant.

To wit, it's mid-May, folks. There's still a month left in the current school year here in the mid-Atlantic region where I live. Weeks of rousting the kids out of bed to do something they don't want to do, weeks more of slogging through the interminable paperwork, weeks of trying to keep their eyes on the prize of grades and attendance when they already have eight months of pulling on that rope. They are beaten down. I am beaten down. The sun is finally coming out, and the days are getting longer, and the distractions are getting thicker than the lawns on a daily basis. Dances. Concerts. Proms. Bike rides and blockbuster movies and cousins visiting from places where the school year is already over, and all of it -- every single last distraction -- is more interesting to them, and me, than the day-in day-out of the last six weeks. Especially the last two weeks, when the schedules go all sidewise because we don't want to spend on air conditioning with our tax dollars.

It's the last mile of the current run, which is always, well, the one that takes the most discipline to complete. Oh, and admitting any of this out loud? Does you no good. Gives the kids the great hint that, well, no one really cares that much about their science fair project, how important the recital is, or anything more than the grades on the report card. Not even how they got them, really. There may be parents out there who are hitting on every cylinder at this point of the year, but I, personally, don't know any of those people. The rest of us need some time away from the grind -- you know, the good four to six traditional weeks of summer vacation -- to look forward to those eight hours a day where the little darlings, um, get far away from the house. Rather than the current eight hours a day when we're trying to make sure they are doing what they need to get through.

So, to my fellow marketing and ad pros? Do what you need to do to get your BTS work cleared. Don't lose any business, hurt your chances of getting out for the Memorial Day weekend, or not look proactive to your clients.

But when the media calls to ask you about how the year's looking, when the sales are going to start, and how the new hotness is getting in the stores before anyone has ever been before?

Don't take the call, or give them the quotes they need to write the piece.

Because the life you save may be your own...

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Feel free to comment, as well as like or share this column, connect with me on LinkedIn, or email me at davidlmountain at gmail dot com, or hit the RFP boxes at top right. RFPs are always free, and we hope to hear from you soon.

Monday, May 9, 2016

GPS Sugar Beets: Tech Disruptions

Precision Food Inc
Here's something that I didn't know until recently... one of the hidden but potent benefits of global positioning systems involves doing a better job of feeding the planet. It turns out that the tech can be used for something called precision agriculture, where plants are optimally placed and watered, with exceptional control over the yield and livelihood of the crop. For items like sugar beets, which have exceptional fragility to go with delicate needs in terms of the mix of water, food and sunlight, the tech is wildly popular among farmers, because the return on investment is just a constant. All without any of the queasiness of genetically mutated organisms, scary chemicals, or anything else that would bring up moral issues.

Now, if you had seen ahead for this application of tech, you could have made some nice coin, either from starting a company that made the gear, or from providing venture capital at good rates to farmers that were looking to make the change, and so on. And that's how this all pivots back to marketing and advertising, which is what we discuss here.

No one, we can assume, makes mobile tech with the pure and unadulterated interest in impacting something as mundane as email... but, well, that's happened. In a big way. Responsive templates are now table stakes because you can't be sure what kind of platform and screen your lead will use to access your material. Subject lines are now subject to not just ISP filtering, but to truncation from smaller display screens. Geotargeting, once seen as creepy and ineffective because e-commerce plays for brick and mortar weren't going to match an office or home laptop to a shopping situation, is now increasingly necessary to close the last mile of a sale.

By the way? That pace of change is going to just keep growing. Smartphone use while commuting is going to go from text to voice, as laws and social prohibitions against distracted driving kick in hard. (Honestly, look for texting drivers to be treated like drunk drivers very, very soon.) Syncing email across devices and dayparts will be table stakes. Mobile sizes could easily change again, either through different sized screens (I still long for the error-free typing of a full qwerty keyboard and holstered phones, but I'm beyond the event horizon of prospects, I know), or through the inevitable introduction of holograms to more optimal screen sizes, or heads-up VR through appliances.

The point is this: change, even in something that seems mature, is inevitable. Thinking through such things, and keeping an eye out for trends that could impact your business, is just required.

After all, these sugar beets aren't going to grow themselves, Neither is your business.

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Feel free to comment, as well as like or share this column, connect with me on LinkedIn, or email me at davidlmountain at gmail dot com, or hit the RFP boxes at top right. RFPs are always free, and we hope to hear from you soon.

Friday, May 6, 2016

Death Or Glory

Our once (and future?) logo
One of my first and most potent lessons in sales and marketing happened before I was, well, in the field. I cut my teeth as a DIY indie musician, leading a rock band for much of a decade, with a few hundred gigs in a bunch of areas. (Above, you'll see our logo. Bitchin', no?)

While the band was unsuccessful commercially, I learned great life lessons from the experience, and made some truly lasting relationships. It's also been a big part of my professional life as a consultant, because at its core, stage time is stage time, and it's fairly impossible to be too nervous in a corporate setting. The latter isn't going to boo, clear the room, or throw beer at you. Well, not often.

We're now coming up on a meaningful anniversary for the band, which has led to a spark of interest from some of the alumni... and there's the quality of what Seth Godin refers to as an idea virus here. I'm finding myself looking back through old track lists, mulling over what covers might work with those songs now, asking friends and players for ideas on staffing the holes in the lineup, daydreaming about T-shirt designs and so on, and so on.

All for a business that failed financially before, and will most assuredly fail again, at least in terms of time and money spent versus any income brought in. There's no hue and cry from our fan base because, well, there wasn't really a fan base to make that hue and cry. Even bands with fan bases are incredibly challenged in the current market environment, since digital distribution of music has been a simple case of devaluing the income potential for the musicians. If we do this again, it's strictly a hobby for the "benefit" of friends and family, even if we were to somehow attract outside attention.

Which makes it Art, perhaps, or something a little more onanistic. My thoughts so far are to play gigs rarely if at all, put new songs up on a web site for voluntary payments, and in a flight of fancy, replace or supplement all of the old T-shirts. If time is made for this, it will be to just do the stuff that's fun, and none of the stuff that isn't.

What's not fun as an indie musician? Grubbing for gigs, begging radio stations to play you, journalists to review and cover your events, and doing everything you can to drum up a crowd with sweat equity. And that all happens before the gear moving, fights with sound personnel and gate keepers, and so on. Even all these years later, with the fading of memory, I've got no inclination at all to spend time schmoozing gatekeepers, or finding someone to do that for us.

And yet... I can't completely separate the urge to create from the urge to find a market, because both urges are, well, creative. Asking me to make without marketing is like asking me to write and not record, or rehearse without performing; a near impossible separation of what has always seemed like a paired process.

Besides, imagine if we were, well, so much better or more successful at the enterprise now that we're older and filled with the knowledge that we aren't going to ever make a living from music.

It's, well, keeping me up just thinking about it.

Just like in the old days.

Play me out, Joe Strummer...

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Feel free to comment, as well as like or share this column, connect with me on LinkedIn, or email me at davidlmountain at gmail dot com, or hit the RFP boxes at top right. RFPs are always free, and we hope to hear from you soon.