Wednesday, July 1, 2015

Saving Privacy For, Well, No One

Privacy Warriors
Remember, you are fighting for this woman’s honor, which is probably more than she ever did. – Rufus T. Firefly (aka, Groucho Marx in “Duck Soup”)

Let us wrap up the first half of 2015 with a quick word about my favorite online advertising and marketing straw man… privacy. It has said to be growing an importance as a problem that needs solving, what with the explosion of mobile, cloud and Internet of Things computing. For the fearful, there is an ever-growing amount of coverage about identity theft and malware-controlled machines to drive impression fraud, along with services to cover the problem. Programmatic and remarketing spends makes all of this more obvious and wearable… well, yeah, I cannot even finish the set-up.

Privacy concerns are nearly as old as the Web, and what has been true all along is that the younger you are, the less you seem to care about this, and willing to trade it off for any kind of personal benefit. I have worked at start-ups that made software that served ads based on clickstream, which any number of people would pule against… but it did not stop nine figures of downloads over a short span of years, for the simple trade of free software. Once that concern went sideways, the same basic trade-off was achieved, but with cookie files and without apps, and that’s more or less the industry standard now.

What happens next? More intrusive technology, with greater targeting capabilities, and cross-platform learning cycles. Fevered reactions about how some brands are cyber-stalking individual consumers, and some consumer categories getting special attention from ad exchanges, because they will be deemed as too over-the-top or out of bounds. Then, the Internet of Things, which will multiply the pace of all this by a factor of ten.

How? Well, wearable tech really is a game changer, especially when it has cross-device information. Monitoring health features for fitness is just the first moments of a very long game, with greater iterations doing more to establish a baseline of health to prevent for seizures, strokes and other significant issues. It’s not all going to come from your watch or your phone, of course – your car will also monitor your body for performance issues, and maybe even your mattress, toothbrush, eyeglasses and so on.

That is not controversial at all, really. The idea that wearable tech might be able to save your life, or in the case of an automobile, others, is a product that sells itself. However, when it turns into ads for products that seem delicate for a shared screen or too far down into the bloodstream of the individual user… well, that is where the privacy problem falls away really. Screens are just too ubiquitous, and there is no reason for a screen to be shared by anyone, especially to younger demographics. Combine this with the willingness to trade private information for any sort of gain, and it is, once again, a virtue that will not be fought for.

Finally, this. We presume that ads that are “too targeted” violate privacy… but what if such ads are rare, beneficial, and even of a high value due to aggressive offers and price? If you are willing to share your photos with social media, your preferences with publishers and e-commerce sites, and your email address near and far… well, why would you have a line for anything else?

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Speaking of a targeting with value, I would like to ask you to like or share this column, connect with me on LinkedIn, email me at davidlmountain at gmail dot com, or make an RFP at the top right box.  We offer copywriting, direction and strategy, along with design, illustration, photography, coding and hosting. The RFPs are always free. Hope to hear from you soon.

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