Tuesday, November 12, 2019

Pitch Drunk

In my free-lance and consulting life, I get to hear and deliver more sales and marketing pitches in a year than most people see in a lifetime. I'm also enough of an "In The Weeds" nerd to never, ever consider the following game. Nope, not ever. 

Image result for conference call fails
Also Fun!
But perhaps you are professionally irresponsible enough to play... the Pitch Drinking Game!

Take a shot if you:

> Are told that The Solution Is (Truly, Truly) Disruptive

> Hear how, despite not being that kind of thing at all, the solution uses AI (bonus if it's also ML, AR, VR or COD)

> Watch the shared screen function fail in the hands of someone who doesn't use this application often (and couldn't be bothered to test it before the call)

> Go through a round of Who's Not Muted with background sirens, dogs, airport, children or cockfighting

> Get a non-working audio number for dial in (from someone who, again, couldn't be bothered to test it before the call)

> Experience Platform Fail when the presenter goes away from a prepared deck and Does It Live (NSFW)

> Are told that The Solution has no real and direct competitors (and that the ones you might name in response to this aren't really competitors, nope, no sir)

> Enjoy awkwardly long silences from participants that are not aware that they are speaking while on mute

> See something that a participant (probably?) didn't want seen from inadvertent use of video cameras

> Have that wonderfully self-aware moment when the call is suddenly announced as Being Recorded

Feel free to add yours in the comments! The holiday season is coming up, and that's no time to be sober.

Friday, September 13, 2019

You Are What You Is

It's a way to learn French
(H/t to Frank Zappa, and a song  that you really can't quote in its entirety any more...)

In the past few months, I have taken on some bigger clients in consulting agreements, as part of a larger consortium. This has been very productive and even reasonably lucrative, and while I do not think that I am going to avoid full-time work for the rest of my career, the work has been interesting and I have learned a lot. I also definitely have added some things to my skill set.

What is even more intriguing about these experiences is how they inform past professional stops. Especially when you get a fresh perspective.

This is because when you are at a start up, it can be completely immersing in ways that warp your view. If your management communicates change every quarter - not unusual in a hot sector - you can definitely feel that things are different now than what they were before, and that the rest of your industry is either responding to your change, or soon will. You eat your own dog food, become a fan of the product as well as the people, and move with the times.

However, if your sales pitch is ineffective and you have whale clients that dictate the terms of your road map, you run the risk of being left out to dry on an initiative that is not really supported by reality.

The reason why is that just because the product changes or you are hearing new things in meetings and hallways, that does not mean the management, or the perspective that they bring to the problem, has truly become very different. Start-up culture in particular has a very high count of people who need to be the smartest people in the room, and if that translates to also feeling like you are smarter than your clients and know what they really should be doing...

Well, that mindset may be more meaningful than what is said in the pitch. That perspective can be very helpful for the people you talk to at your next engagement.

So if you are doing your due diligence on a start up, see if you can find an old deck. Talk to anyone in your network who they ran into a while ago. Go on the specialty sites and see the turnover rates, and how much their advertising copy has changed over the years. Find out if the benefits and offers are wildly different, and if their clients seem to have taken over the wheel and driven their development.

If all of this is true, you do not have to avoid working with that company. Especially if they are upfront about it. It may not even be a red flag that pitch and execution are going to be wildly different.

But if you are doing a deal with someone, you owe it your client and company to do the due diligence. Because when people show you what they are, you should believe them... but you may need to dig a little to find a true look.

Monday, July 15, 2019

The Next Passion Project

Kill It By Doing It, Maybe
So I want to tell you about the latest project, even though it's:

1) Not a revenue event now, and very likely not ever

2) Not anything remotely like anything I've ever done before, which is a hard and amazing thing to say after 20 years in marketing and advertising

3) Highly dependent on the product of others, who also haven't done this kind of thing before

4) Possibly never going to see the light of day if it doesn't achieve a certain degree of quality, and

5) Incredibly irresponsible, in that it's distracting me from actual revenue events at a time when that sort of thing is critical.

Needless to say, it's all I can think about, and the scope of it just seems to keep growing and growing in my mind, to the point where I can even imagine spin off lines from the base project, and grandiose dreams of What It Might All Become.

Which is all an absurd and ludicrous amount of teasing for something that might never happen, but isn't that the best kind of project, really? No matter what, I'm going to learn something from this experience, even if it's that I'm not suited for this kind of work and I need to have the courage or discipline to get back to my usual pursuits. (But the folks that I've shown the v1 work to... are dangerously excited. Enough to want to contribute.)

Of course, thinking about this sort of thing is dramatically easier than doing it, and the danger of success is also a potent issue. Success in this endeavor might mean a whole lot more of this kind of thing, without a clear revenue stream, and falling in love with the output so much that it also does damage. For fans of "The Marvelous Mrs Maisel", there's an episode in Season 2 where an artist has a piece of work that he keeps in a private room and never displays, and will never sell, because he knows this is the best thing that he will ever do. I feel the same way about a single chapter of a self-published novel I wrote 15 years ago, actually.

Putting your whole heart into anything -- whether it's art, a start up, a song or even the housework -- is a rare skill and indulgence. Most of the time, people get distracted by more pressing needs and easier things, and as my "Mrs Maisel" aside shows, I'm not immune to distractions.

But what you gain is this: the knowledge that you are capable of going all in and finding hills to die on.

Which is something your clients and co-workers tend to remember and appreciate.

More later on this. (Next Sunday being the later.)

I hope...